Joel and Marc are great guys to work with. Did an amazing job.
Highly recommend. Everything went smooth from estimate to install. Friendly, knowledgeable, and did great work.
Great experience. Solid communication. Provided insight on how to perform basic general maintenance (air filter). Diagnosed and fixed the problem on our heater in 15 minutes during the winter. Came over within hours of reaching out, fitting us into their busy schedule. Would recommend to anyone. Thank you Mark and Joel.
What great customer service! After installing our unit we noticed that our satellite network wasn't working on the side of the house they installed the pump on, right over the satellite cables. Thinking maybe something got disconnected I called and Marc came over and took care of our concerns right away. These guys are rock stars! Thank you Vortex Heating and Cooling. I will recommend you to everyone I know!
Heat pump stopped working, called and spoke with Joel, he was very professional and got Mark over to our office the next morning. They diagnosed, ordered a part and fixed the problem as quickly as possible. Throughout the process, Mark was great at staying in touch by calling or texting. The bill was half what we expected. We would highly recommend Vortex!
Joel was great to work with, explaining or options and giving us quotes for each. Once we made the decision worked with our electrician and installed what we needed. Responded to questions and to check in on the installed equipment. Has worked perfectly for the last year! Highly recommend.
These guys showed up on time in the heat of the summer and put a whole system in my attic during some hot days. Did an awesome job and were super profesional. Super clean in their work. Trained me and my wife on how it all works. I will be recommending them to anyone who needs HVAC work
It's a hot summer day, we're sitting at a solid 97° F today. Joel and the team came out to my residents to install an AC unit and my house is now singing "ice ice baby" by Vanilla Ice. It's cold and you would have no idea that a HVAC crew was out here. They cleaned up, vacuumed my downstairs and got rid of all boxes and leftovers.
The initial consultation was much more of a consult (vs a sell). He informed me on why I needed what I needed and what options I had. Many of the "other guys" had legit sales teams who tried to upsell me on everything. All I needed was a cold house and Vortex met that and more. I will now be using Vortex for all of my heating/cooling needs. Period. His pricing is the best and his craftsmanship is similar to Snefru's son, Khufu, known also as Cheops who built the Great Pyramid at Giza. I would anticipate my AC unit will be standing just as long given his quality of work.
There are other larger companies that may try to sell you as they attempted to do with me. Run far, far away. They will try to pride themselves with their union workers, longevity in business and potentially "a summer discount of $150" - don't be fooled. Do yourself a favor and hire Joel and his team if you want a long lasting, well performing, AC or heater.
His AC team sure has a bunch of cooooool guys ?❄️
Vortex did a great job installing my AC unit and thermostat. Very quick to respond and easy to work with. Joel has been super helpful and made the whole process easy. Would highly recommend.
Excellent work, good customer service.
The customer service Joel and Mark provided are beyond words. With snow and no heat they went out of their way to rearrange their schedule to get my furnace in. This company knows how to go the extra mile, they are knowledgeable , efficient, friendly. Everything was taken care of and they left the place spotless. I would recommend them for all your upcoming projects. Amazing. I am very grateful.
Very happy with the end results.
Very good customer service. Mark was timely with his appointment.
Joel was very helpful and he helped me with my warranty. The job was completed and I am very happy with the work and the people who worked on it. If you have a problem with heating and air conditioning, call Joel.
Chris and his guys were awesome, they were quick to respond to my needs and fixed my furnace in a jiffy. I highly recommend this company.
Joel came out so quickly and hooked up/installed a new unit within 2 hours! At 30 weeks pregnant, I was over the heat and so appreciative at how prompt and professional he was! Will definitely be recommending him to all friends and family.
Joel and Mark were fast, professional, and did a great job installing our mini-split system. They also had the best price!
Our ac was on the fritz and Joel and Mark came right out and got our ac working again. Great customizer service and speedy fast. Our children and puppies are SO APPRECIATIVE. Can't say enough good things about vortex.
Wont find a better. These guys are Amazing and Fair.
I reached out to Vortex heating in the evening and they came out the very next day in the afternoon. They were able to quickly diagnose my AC problem and had it fixed within 15 minutes. They were professional and explained the problem to me. I would highly recommend them for your HVAC needs!
Joel and Mark and their team did an excellent job installing central air in my furnace and a minisplit in my detached garage. They gave a much better price for doing both at the same time than the other quotes I got, and the install was done quickly and professionally.
They also really went above and beyond in terms of follow up maintenance. I had two issues a few months later, both because of my old furnace and not at all related to the AC install they did. One was the old condensate pump died, the other was an old safety switch part in the furnace being flakey. In both cases they came out same day and took care of the issue very quickly and didn't even charge for it. Highly recommend Vortex and will definitely be using them for repairs and any future upgrades I do.